So it’s been a while since I’ve posted anything overtly controversial, but this article may reset that counter back to “0 Days without a Controversy”. Today, I want to talk about quitters. Unless your name is Arlene Scisney (a 30-year veteran instrument tech at Jewish Hospital SPD), chances are high that you have worked at…
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1) “Like a good neighbor…” 2) “Come on down, you’re the next contestant on…” 3) “Maybe she’s born with it,…” 4) “There’s some things money can’t buy. For everything else…” Chances are very high that if you’ve spent any time in the United States over the past 20 years you can finish at least three…
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As a whole, Sterile Processing professionals are an opinionated group. If you’ve ever sat in a room with other department leaders and talked about anything Sterile Processing related, you probably realized just how deep and diverse our experiences, preferences, and professional outlooks really are. Some of that has to do with the myriad of different…
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(We recently received another anonymous letter from one of our listeners. It is another poignant reminder of the reality of far too many Sterile Processing departments and earnest professionals in our industry. These are the real challenges facing our teams today. We can’t afford to ignore it.) “In reading the anonymous letter to the Sterile…
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(We recently received this anonymous letter from one of our listeners. It is a poignant reminder of the reality of far too many Sterile Processing departments and earnest professionals in our industry. And the questions they ask need real answers…) “I don’t know what to do. I am new to sterile processing and am horrified…
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Throughout my career as a Sterile Processing manager and later system director, finding qualified technicians for our departments was always a challenge. Even finding professionals with previous hospital experience was not always a winning situation, when certain bad habits had to be unlearned and it wasn’t always clear why the technician left their old job…
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There are few words that instill a greater sense of epic-ness in the hearts and minds of most people than the word “Olympics.” Even if you’re not the kind of person who TiVos every second of Curling at the Winter Olympics, there’s something undeniably exciting about watching the world’s best athletes battle against each other for…
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Ouch! When one of your team members walks out of your office after tendering their resignation, one thought probably comes to mind . . . “Ouch, that hurt.” But the time for self-pity is short lived. Although some resignations carry with them the sting of personal defeat, others are tinged with bitter-sweet excitement for a new opportunity…
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In 1966, the indomitable genius of Walt Disney forever seared the words of a catchy folk tune into a nation’s imagination. The phrase was simple, yet profoundly in tune with human experience. Brotherhood of man, world peace, nationality, locality — all rolled up into six words and one water-themed amusement park ride. . . “It’s A Small…
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Finding the right people for the job is 90% of the battle for Sterile Processing excellence. Sure, you need to have adequate training, smooth processes, and a common goal — but if you have all that without great people, well, we all know what that looks like. And it’s not pretty. But where do you go…
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