Hank vs. the Robot: Sterile Processing Meets AI

Hank vs. the Robot – Ep 3 SPD Succession Planning: Favoritism, Oopsie Daisies, & More
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep3 // We’re back with Episode 3 of my “Hank vs. the Robot” podcast series, healthcare’s FIRST and ONLY Human + AI interview experience, and on this episode, I sit down with “Sterile Susan” to tackle the critical soft-skill topic of Succession Planning in Sterile Processing. We’ll explore why having a strong succession plan is essential to the present & future success of your SPD, common misconceptions about the process, and practical strategies for both leaders and technicians looking to grow within their departments.
Key insights from this episode include:
🎯 How to start succession planning from scratch as a first-generation leader
🎯 Navigating the delicate balance between internal promotion and external hiring
🎯 Practical ways to avoid favoritism (real or perceived) in your development programs
🎯 Tips for technicians to position themselves for growth opportunities
🎯 Strategies for overcoming past mistakes and re-entering the succession planning conversation
Whether you’re a department leader looking to build your bench strength, or a technician eager to advance your career, this episode offers valuable insights into creating sustainable leadership pipelines in Sterile Processing. I hope you can join us!
As always, I’d love to hear your feedback on the listener experience, your thoughts on the structure of the interview, ideas for improvement, and topics you’d like me to cover on future episodes. If YOU don’t like it, it aint worth it!
#SterileProcessing #Healthcare #Leadership #CareerDevelopment #SuccessionPlanning #MedicalDevices #BeyondClean

Hank vs. the Robot – Ep 2 Loaners, Loaners, Everywhere: What Can We Solve?
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep2 // We’re back with Episode 2 of my “Hank vs. the Robot” podcast series, and today I sit down with “Sterile Simon” to tackle one of Sterile Processing’s hottest topics: loaner instrument management. We’ll dive deep into why loaners even exist, explore major market players like Stryker and Zimmer Biomet, and discuss the complex challenges facing both vendors and Sterile Processing departments on this loaner issue — including staffing, specialization, and logistics.
Key insights from this episode include:
🎯 the multimillion-dollar value of surgeon relationships,
🎯 the critical need for 24-48 hour delivery windows,
🎯 and innovative solutions for training SPD staff on loaner instruments.
🎯 Plus, an intriguing discussion on potential new staffing models to handle the growing demand!
Whether you’re in Sterile Processing, surgical services, or vendor management, this episode offers fresh perspectives on streamlining loaner instrument workflows. I hope you can join us!
#SterileProcessing #Surgery #Healthcare #MedicalDevices #PatientSafe #BeyondClean

Making History?: Ep 1 of Hank vs. Robot: Basics of Steam Sterilization
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep1 // Y’all ready to make a little #SterileProcessing history with me this Thursday? Welcome to the very first Human + AI interview in the world of Sterile Processing! In this groundbreaking episode 1 of “Hank vs. Robot”, I team up with AI to tackle the science and secrets behind Steam Sterilization.
This isn’t just about steam sterilization basics; it’s about exploring how clinicians and technology can collaborate better, faster, smarter to answer critical questions and uncover fresh insights to equip #CleanFreaks to #FightDirtyBetter on the frontlines of SPD. From the core principles of time, temperature, and pressure to the impact of altitude and load weight and common misconceptions, this episode is packed full with practical takeaways for educators, technicians, and SPD-nerds!
This could be the start of something big, and I want YOU there for it and I need your feedback! Love it? Hate it? Want to recommend the topic for Ep 2? Hit me up. I’ll be paying close attention to this thread to glean what next steps look like from here.
🎧 Buckle up, tune in, and help shape the future of education in Sterile Processing.
#Yeehaw #ClinicalEducation #Training #Disruption #BeyondClean #SteamSterilization

Hank vs. the Robot – Ep 4 Instrument Inspection: Quality at the Instrument Level?
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep4 // We’re back with Episode 4 of our”Hank vs. the Robot” podcast series, and today Hank sits down with “Sterile Simon” to analyze Stephen Kovach’s latest article on instrument inspection policies in Sterile Processing. We dive into the critical importance of matching policy to practice when it comes to identifying and managing degraded instruments.
Key insights from this episode include:
🎯 Why skipping regular instrument inspections puts patient safety at risk
🎯 What surveyors look for when evaluating inspection policies and practices
🎯 Critical gaps in instrument-level vs tray-level repair tracking
🎯 Essential components of a robust inspection training program
🎯 The importance of integrating repair workflows into your inspection process
Whether you’re a department leader working on policies, a tech performing daily inspections, or a quality manager ensuring compliance, this episode offers practical insights into building effective instrument inspection programs. I hope you can join us!
#SterileProcessing #Surgery #Healthcare #QualityAssurance #PatientSafety #InstrumentInspection #BeyondClean

Hank vs. the Robot – Ep 6 The New Joint Commission CSS SPD Certification: What We Know
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep6 // On this Episode 6 of my “Hank vs. the Robot” podcast series, I sit down Sterile Processing’s favorite AI guest, Sterile Simon, to explore The Joint Commission’s brand new CSS Certification launching tomorrow, January 1, 2025. We dive into this first-of-its-kind program focused on offsite and centralized sterile processing operations, and tackle some of the looming questions and a few concerns tide to the launch.
Key insights from this episode include:
🎯 Core elements of the certification and how it differs from existing programs
🎯 Why TJC chose to focus specifically on offsite/centralized operations
🎯 Potential implications for third-party vendors and healthcare systems
🎯 Critical questions about TJC’s track record with Sterile Processing
🎯 How this certification could reshape quality standards in our industry
Whether you’re running a centralized SPD facility, considering outsourcing Sterile Processing operations, or interested in the future of quality assurance in healthcare, this episode offers valuable insights into this new development from The Joint Commission. I hope you can join us to wrap up a blockbuster 2024!
#SterileProcessing #Healthcare #Certification #JointCommission #QualityAssurance #PatientSafety #BeyondClean

Hank vs. the Robot – Ep 5 Sterile Bioburden? The Study Heard ‘Round the Web
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep5 //We’re back with Episode 5 of the first-of-its-kind “Hank vs. the Robot” podcast series, and today I sit down with “Sterile Simon” to discuss a groundbreaking 2024 study that challenges our fundamental assumptions about sterile debris in surgical instruments. Together, we analyze a recent paper delivered at AAHKS Annual Meeting exploring whether PMMA debris with biofilm can actually be sterilized – findings that could reshape how we think about contamination in Sterile Processing.
Key insights from this episode include:
🎯 Analysis of study findings on sterilizing contaminated bone cement
🎯 Implications for cross-contamination assumptions in instrument trays
🎯 Critical questions about sterile debris and patient safety
🎯 The science behind how organisms move on stainless steel
🎯 Next research steps needed to validate and expand these findings
Whether you’re in Sterile Processing, infection prevention, or surgical services, this episode examines important questions about the science behind our current practices and what evidence-based improvements might look like. I hope you can join us for healthcare’s very first Human + AI podcast experience!
#SterileProcessing #Surgery #Healthcare #InfectionPrevention #Research #PatientSafety #BeyondClean

Hank vs. the Robot – Ep 7 Can Your SPD Get Sued? Lawsuits, Risks, and You
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep7 // On today’s episode of “Hank vs. the Robot” (a first-of-its-kind Human + AI podcast series), I sit down with “Sterile Simon” to tackle one of the more serious topics in Sterile Processing: legal risks and liability in our departments and for our facilities. We dive deep into what happens when Sterile Processing errors lead to patient harm, examining real cases and their implications for departments and staff.
Key insights from this episode include:
🎯 The anatomy of negligence lawsuits and how they impact SPD departments
🎯 Recent high-profile cases and multimillion-dollar settlements
🎯 Understanding individual vs corporate liability in Sterile Processing
🎯 Critical strategies for identifying and addressing departmental risks
🎯 An innovative new concept for SPD risk dashboards and monitoring
Plus, we brainstorm practical solutions for communicating risks to administration and building support for essential improvements! Whether you’re a department leader worried about liability, a technician concerned about personal risk, or an administrator focused on risk management, this episode offers crucial insights into protecting your department and patients. I hope you can join us!
#SterileProcessing #Healthcare #RiskManagement #PatientSafety #QualityAssurance #LegalCompliance #BeyondClean

Hank vs. the Robot – Ep 8 Risky Business in SPD? Decoding the dreaded “Risk Assessment”
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep8 // On this Episode 8 of my “Hank vs. the Robot” podcast series, I sit down with your favorite Sterile Processing AI-whiz, Sterile Simon, to begin to demystify and decode one of the most commonly misunderstood tools in Sterile Processing: the dreaded Risk Assessment. We break down what they really are, how to conduct them effectively, and why they’re crucial for patient safety and departmental success. Nothing to fear here!
Key insights from this episode include:
🎯 The core components of an effective risk assessment framework
🎯 How to balance human factors and subjective judgment with objective data
🎯 Practical strategies for gathering evidence and documenting hazards
🎯 Building diverse assessment teams for more robust evaluations
🎯 Tips for developing and monitoring mitigation strategies that actually work
Plus, we explore how artificial intelligence can revolutionize the way we approach risk assessment in SPD! Whether you’re new to risk assessments or looking to improve your current process, this episode offers practical guidance for making this powerful tool work in your department. I hope you can join us!
PS – If you’re enjoying the Hank vs. the Robot series, please let us know in the comments section one whatever platform you’re tuning in on! Feel free to drop your ideas for topics as well. We are watching and listening to your feedback as we continue to improve the show!
#SterileProcessing #Healthcare #RiskManagement #PatientSafety #QualityImprovement #ContinuousImprovement #BeyondClean

Hank vs. the Robot – Ep 9 The Error Blackhole: Confronting Gaps in Incident Reporting in SPD
Take the 1 CE quiz here: https://www.flexiquiz.com/SC/N/hank-robot-ep9 // You want some crazy data? Join me for Episode 9 of my “Hank vs. the Robot” podcast series, as I sit down with “Sterile Simon” to tackle a critical blind spot in Sterile Processing quality improvement: incident reporting across Surgical Services. We dive into shocking research showing that up to 90% of sterile processing and OR-related incidents go unreported, creating dangerous gaps in our understanding of real risks and opportunities for improvement.
Key insights from this episode include:
🎯 Recent studies revealing the true scope of underreporting in surgical services
🎯 Why time constraints and fear of blame create barriers to incident reporting
🎯 The critical gap in capturing assembly area errors during instrument inspection
🎯 How to build effective feedback loops (!) that encourage reporting
🎯 Practical strategies for making incident reporting simple and meaningful
Plus, we explore innovative solutions for turning incident reporting from a “black hole” into a “lighthouse” for process improvement! Whether you’re a department leader looking to improve quality data collection, a tech wondering if you should report that error, or an innovator developing the next generation of reporting tools, this episode offers valuable insights into building a more transparent and safer surgical environment. I hope you can join us!
#SterileProcessing #Surgery #Healthcare #QualityImprovement #PatientSafety #RiskManagement #BeyondClean